Contact PlusPH

Players who need help with their accounts, deposits, withdrawals, or verification can reach PlusPH support directly. PlusPH offers two contact channels – email and phone – and does not provide a live chat service. Specific support hours are not published, so for time-sensitive matters, the phone line is usually the faster option.

How to Contact PlusPH

PlusPH customer support contact methods including email and phone
Get quick assistance from the PlusPH support team via email or our dedicated phone line.

Choosing the right channel helps get an issue resolved more quickly. Email works best for anything that needs documents or detail, such as KYC verification or a payment query, because you can attach screenshots and transaction details. The phone line suits shorter questions where a quick answer is enough. Both channels are handled by the same PlusPH support team.

Email Support

Email is the main way to reach PlusPH for account, verification, and payment matters. Send your message to [email protected], including your registered username or email and any relevant details so the team can locate your account. The team aims to respond as quickly as it can; including clear information in the first message usually speeds up the reply.

Phone Support

For questions that are easier to talk through, players can call PlusPH on +63 234 390 1769. Having your account details ready before you call – and a note of any error message or transaction involved – helps the team assist you without delay.

PlusPH Office and Languages

PlusPH support is provided in English and Filipino, so players can use whichever they are more comfortable with. The registered address is 248 Wagas St, Tondo, Manila, 1012 Metro Manila, Philippines. The only official player-facing website is plusphapp.ph; players should be cautious of copycat or mirror sites and confirm the address before logging in or sharing account details.

Before You Contact Support

Player preparing account details for PlusPH support
Prepare your account details, transaction IDs, and screenshots beforehand to resolve your queries faster.

Having a few details ready before you reach out helps the team resolve your issue faster.

  • Your registered username or the email address on your account
  • The transaction ID or reference for any deposit or withdrawal involved
  • The payment method used, such as GCash or Maya
  • A screenshot of any error message you have seen
  • A clear summary of what happened and what you expected to happen

Help and Guides on This Site

Many common questions can be answered without waiting for a reply. For issues such as a failed deposit or a login problem, the PlusPH player help section walks through the most frequent causes and fixes step by step. Checking there first often resolves the matter and saves you a message to support.

Getting Help at PlusPH

Whatever the question, PlusPH support is available by email at [email protected] or by phone at +63 234 390 1769. To explore games, payments, and current promotions, visit PLUSPH. Registration and play are restricted to those aged 21 and over.

Disclaimer: Contact details and available channels reflect the information published at the time of the last update. PlusPH should confirm that these support channels and contact details remain current before publishing.