PlusPH Terms & Conditions
These PlusPH Terms and Conditions set out the rules that govern the use of the PlusPH platform at plusphapp.ph. They apply to every player who registers, deposits, or plays. Players should read them in full and continue only if they accept them.
1. Introduction and Acceptance
By creating an account, depositing funds, or placing any wager on PlusPH, the Player confirms that they have read, understood, and agreed to these Terms and Conditions. If a Player does not accept these terms, they should not register or use the Platform. Continued use of PlusPH after any update to these terms constitutes acceptance of the revised version.
2. Definitions
The following terms are used throughout this document:
- Platform refers to PlusPH, accessible at plusphapp.ph, including its website and mobile application.
- Player refers to any individual who holds or uses a PlusPH account.
- Account refers to the personal registered account through which a Player deposits, plays, and withdraws.
- Wagering Requirement (or turnover) refers to the total amount that must be wagered before bonus-related funds become withdrawable.
- KYC (Know Your Customer) refers to the identity and account verification process required before a first withdrawal.
3. Eligibility and Age Restriction
Use of PlusPH is restricted to individuals who are 21 years of age or older and who are legally permitted to participate in online gaming in the Philippines. PlusPH states that it operates under a PAGCOR license and serves the Philippine market. By registering, the Player warrants that they meet the age and residency requirements. PlusPH may request proof of age and may suspend any account where eligibility cannot be confirmed.
4. Account Registration and Verification
Each Player may hold one account only. Registration details must be accurate, current, and belong to the Player. Accounts are personal and non-transferable. To protect funds and comply with regulatory requirements, PlusPH requires KYC verification, including a valid bank card or e-wallet linkage, before a Player’s first withdrawal. PlusPH may decline or reverse transactions where verification is incomplete or where account details do not match the registered identity.
5. Deposits
PlusPH accepts deposits through several local channels. Minimum and maximum amounts vary by method, as shown below.
| Method | Minimum | Maximum |
|---|---|---|
| Maya / PayMaya | ₱50 | ₱50,000 |
| GCash / GCashQR | ₱100 | ₱50,000 |
| GCASHPAY2 | ₱300 | ₱50,000 |
| GrabPay | ₱1,000 | ₱5,000 |
| Online Banking | ₱1,000 | ₱50,000 |
Deposits must be made from a payment source that belongs to the registered Player. PlusPH may hold or review deposits that cannot be verified against the Player’s account details.
6. Withdrawals
Withdrawals are processed to GCash and Maya. The minimum withdrawal is ₱100 and the maximum is ₱20,000 per transaction, with up to 20 withdrawals permitted per day. KYC verification must be completed before the first withdrawal. GCash withdrawals use an 11-digit mobile number in the 09XXXXXXXXX format, and the receiving account must match the Player’s verified details. PlusPH may decline withdrawals where verification, wagering requirements, or these terms have not been satisfied.
7. Bonuses and Promotions
Bonuses and promotions are optional and subject to wagering (turnover) requirements that vary by offer. Deposit bonuses carry a 15x turnover requirement, the app download reward carries 20x, Angpao rewards apply either 10x or direct withdrawal depending on the qualifying conditions, and rescue and win bonuses carry 1x. Deposit-bonus play is generally limited to Slot and Fish games, and BG Slot titles are excluded from deposit-bonus turnover. Bonus terms displayed on the Platform at the time of claiming take precedence. Nothing in any promotion guarantees a win or a profit.
8. Fair Play and Prohibited Conduct
Players must use PlusPH honestly and lawfully. The following are prohibited: operating multiple accounts, using bots or automated tools, exploiting software faults, colluding with other players, and abusing bonuses or promotions. PlusPH may void affected bets or bonuses, withhold related funds, and suspend or close accounts found to be in breach of these fair-play rules.
9. Responsible Gaming
PlusPH is intended for entertainment and is restricted to players aged 21 and over. Gambling carries financial risk, and Players should only stake funds they can afford to lose. Players who feel their play is no longer under control are encouraged to seek support. The PAGCOR Player Protection Hotline is available toll-free at 1-800-522-4700. Players may contact PlusPH support to discuss account-control options.
10. Account Suspension and Termination
PlusPH may suspend or terminate an account where a Player breaches these terms, fails KYC verification, provides false information, or engages in prohibited conduct. Where an account is closed for a breach, PlusPH may withhold associated bonus funds and will handle any remaining verified balance in accordance with applicable rules and regulatory obligations.
11. KYC and Anti-Money Laundering
PlusPH applies identity verification and transaction monitoring consistent with regulatory and anti-money-laundering requirements. Players may be asked to provide identification or proof of payment ownership at any stage. PlusPH may delay or refuse transactions, or report activity to the relevant authorities, where money-laundering or fraud is suspected.
12. Intellectual Property
The PlusPH name, platform content, software, and related materials are protected and remain the property of PlusPH or its licensors. Players are granted a limited, personal right to use the Platform for permitted play only, and may not copy, reproduce, or distribute Platform content without authorisation.
13. Limitation of Liability
PlusPH provides the Platform on an as-available basis. To the extent permitted by law, PlusPH is not liable for losses arising from gameplay outcomes, interruptions, or events outside its reasonable control. Gambling involves financial risk, and the Player accepts that risk when choosing to play. Nothing in this clause limits any liability that cannot be excluded by law.
14. Dispute Resolution and Governing Law
Players who have a complaint should first contact PlusPH support using the details below, allowing the Platform a reasonable period to investigate and respond. These terms are governed by the laws of the Philippines, where PlusPH states it operates under a PAGCOR license. Where a dispute cannot be resolved directly, it will be handled in accordance with the applicable Philippine legal and regulatory framework.
15. Changes to These Terms
PlusPH may update these Terms and Conditions from time to time. The effective date above reflects the latest version, and continued use of the Platform after a change indicates acceptance of the updated terms.
16. Contact Information
For questions about these terms, account matters, or complaints, players can reach PlusPH support:
- Email: [email protected]
- Phone: +63 234 390 1769
- Registered address: 248 Wagas St, Tondo, Manila, 1012 Metro Manila, Philippines
- Languages: English and Filipino
For more about the platform and the team behind this guide, see the About PlusPH page, or return to PLUSPH to view games, payments, and current promotions.
Disclaimer: This is a template Terms and Conditions document and should be reviewed by a legal professional familiar with Philippine gaming law before publishing. PlusPH should customise these terms to reflect its actual business practices and licensing position.