PlusPH Privacy Policy

This PlusPH Privacy Policy explains how personal data is collected, used, shared, and protected when a player uses the PlusPH platform at plusphapp.ph. It should be read alongside the PlusPH Terms and Conditions, which govern overall use of the Platform.

1. Introduction

PlusPH respects the privacy of its players and handles personal data in line with applicable Philippine data protection law. This policy applies to everyone who registers, deposits, plays, or otherwise interacts with the Platform at plusphapp.ph. It describes what is collected, why, and the rights players have over their information. Players who do not agree with this policy should not use the Platform.

2. Who Controls Your Data

PlusPH acts as the data controller for personal data processed through the Platform. The registered address is 248 Wagas St, Tondo, Manila, 1012 Metro Manila, Philippines. Players can contact PlusPH about any privacy matter by email at [email protected].

3. What Data PlusPH Collects

PlusPH collects only the data needed to operate the Platform, verify players, and meet regulatory obligations. This falls into four categories.

Players are asked to provide accurate information and to keep their account details up to date.

4. Why PlusPH Uses Your Data

Personal data is used to create and manage player accounts, to carry out KYC and anti-money-laundering checks, and to process deposits and withdrawals. It also supports fraud prevention, regulatory compliance, customer support, and responsible-gaming measures, including confirming that players meet the 21-and-over age requirement. PlusPH does not use personal data for purposes that are incompatible with those described here.

5. Legal Basis for Processing

PlusPH processes data on several legal grounds: to perform the service agreement with the player, to meet legal and anti-money-laundering obligations, to pursue legitimate interests such as platform security and fraud prevention, and, where relevant, on the basis of consent. Processing is carried out in line with the Philippine Data Privacy Act (Republic Act No. 10173) and its implementing rules.

6. How PlusPH Protects Your Data

PlusPH applies access controls and security measures intended to protect personal data against unauthorised access, loss, or misuse, and limits internal access to staff who need it for their role. Players also help protect their accounts by keeping login details private. The specific technical security measures used by the Platform are not published publicly; players with detailed security questions can contact support directly.

7. Who PlusPH Shares Data With

PlusPH does not sell personal data. Data is shared only where necessary to deliver the service or to meet legal obligations, with the following categories of recipients:

• Payment providers – such as GCash, Maya, GrabPay, and banking partners- to process deposits and withdrawals.
• Game providers – to deliver the games a player chooses to play.
• Regulators and authorities – where disclosure is required by law or to comply with anti-money-laundering and regulatory requests.

Any third party that processes data on behalf of PlusPH is expected to handle it consistently with this policy and applicable law.

8. How Long Data Is Kept

PlusPH keeps personal data for as long as a player’s account is active, and afterwards for the period required to meet legal, regulatory, and anti-money-laundering obligations. Once data is no longer needed for these purposes, it is deleted or anonymised in accordance with applicable retention rules.

9. Your Privacy Rights

Under the Philippine Data Privacy Act, players have rights over their personal data. These include the right to be informed, the right to access the data held about them, the right to correct inaccurate data, and the right to request deletion. Deletion may be limited where PlusPH is legally required to retain certain records, for example, for anti-money-laundering purposes. Players may also object to certain processing or withdraw consent where processing relies on consent.

10. How to Exercise Your Rights

To exercise any privacy right, players can send a request to [email protected]. PlusPH may ask the player to verify their identity before acting on a request, to protect the account. Requests are handled within a reasonable timeframe consistent with the Data Privacy Act.

11. Cookies and Tracking

PlusPH uses cookies and similar technologies to operate the site, maintain login sessions, remember preferences, and measure how the Platform is used. Some cookies are necessary for the site to function, while others support performance and analytics. Players can manage or disable cookies through their browser settings, though disabling necessary cookies may affect how the Platform works.

12. International Data Transfers

PlusPH primarily serves the Philippine market. Where any data is processed or stored outside the Philippines, PlusPH applies appropriate safeguards so that the data continues to receive a level of protection consistent with this policy and applicable law.

13. Children’s Privacy

PlusPH is intended only for players aged 21 and over and does not knowingly collect data from anyone below that age. If PlusPH becomes aware that data has been collected from a person under the required age, that data will be deleted, and the associated account will be closed.

14. Changes to This Policy and Contact

PlusPH may update this Privacy Policy from time to time, and the effective date above reflects the latest version. For any privacy question or request, players can contact PlusPH by email at [email protected] or by phone at +63 234 390 1769. For overall platform rules, see the PlusPH Terms and Conditions, or return to PLUSPH.

Disclaimer: This is a template Privacy Policy and should be reviewed by a legal professional familiar with the Philippine Data Privacy Act and applicable gaming regulations before publishing. PlusPH should customise this policy to reflect its actual data-handling practices.